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Make Living Memories

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How can we help?

Simple guides for preserving memories, starting or joining a Family Circle, inviting family, and using AI with care.

Guides

Add your first memory

Save a story, voice note, or photo for your avatar to use later.

  1. 1Open Memories and choose "Record a memory."
  2. 2Write your story, record your voice, or upload a photo.
  3. 3Choose Family if invited family may hear it, or Private if it is only for you.
  4. 4Save it. New memories stay Pending first.
  5. 5Review and approve it. Only approved Family memories can answer through your avatar.
Family

Start a Family Circle

Invite a loved one to preserve a separate story collection that they own and control.

  1. 1Open Family and choose "View Family Circles," or start from the Family Circle option on the homepage.
  2. 2Create a recognizable Circle name and choose its preferred language.
  3. 3Send a private storyteller invitation by email, link, or QR code.
  4. 4If the person already has an account, they sign in through that invitation link. They do not need a second account.
  5. 5You can follow invitation progress, but you cannot see, approve, or consent to the storyteller's private memories.

Invite family

Choose who can talk with your memory avatar.

  1. 1Open Family from the top navigation.
  2. 2The first time, grant Family access consent when prompted — it's required to invite.
  3. 3Enter their email and how they're related to you (e.g. daughter, grandson).
  4. 4Click "Send invitation." They receive an email with a link to join.
  5. 5If the email doesn't arrive, copy the invite link shown and send it to them directly.
YouFamily

Join a Family Circle as a storyteller

Join through your private invitation while keeping full control of your own stories.

  1. 1Open the private Circle invitation link. A generic signup page cannot accept a Circle invitation without that link.
  2. 2Sign in if you already have an account, or create one using the invited email address.
  3. 3Review the invitation and accept it. Optional AI, voice, and image choices remain yours.
  4. 4Add and approve memories when you are ready. The organizer can see progress, never your private content.

Frequently asked questions

Privacy & control

Accounts & access

Avatars & safety

Billing

Still stuck? Contact us — we're glad to help.